The Umrah expenses do not cover personal expenses during the journey. The tour dates, Umrah itinerary, and prices will be provided.
Travel luggage must comply with airline guidelines. The pilgrim will be responsible for any additional baggage fees.
Meals will not be provided at airports or during inter-city transfers.
It is important to be present on time for the hotel buffet/food during the pilgrimage.
Diabetics and other pilgrims who require special food must arrange it at their own expense.
We are not liable for the loss or theft of passports or baggage at airports.
Visitors requiring a wheelchair in Makkah & Medina should bring their own. We can assist in requesting airport wheelchairs from the airlines.
The Umrah visa and airline tickets are non-refundable if obtained through our services.
BOOKING POLICY :
A 30% advance payment is required for booking an Umrah package.
The remaining balance must be paid at least 15 days before departure. If the balance amount is not paid on time, your booking may be canceled without informing you.
We do not accept payment by cheque. Only online bank transfers, NEFT, or RTGS will be accepted.
CANCELLATION POLICY :
The 30% advance payment is non-refundable once the visa is issued.
If you cancel your booking within 15 days of the departure date, no refunds will be given.
Refunds will be given only if the airline cancels the flight. In such situations, the ticket price will be refunded based on the airline's policy.